- All tours are conducted by government-licensed guides and in luxury air-conditioned vehicles and buses.
- Transfers from/to hotels or meeting point may be accompanied with drivers to avoid delays.
- Tourists are required to be ready at the earlier pick up time indicated.
- Delays in pick up beyond the estimated range may occur due to unforeseen reasons and/or traffic conditions.
- Changes in itinerary and pick up times may occur due to holidays, force majeure or circumstances beyond our control.
- The daily tours are conducted bilingually (please see guaranteed language list on page 3 )
- Daily tours – entrance fees are included. Meals and tips are NOT included. (in Jericho entrance fee are not included)
- Passengers with special needs: wheelchairs, carriages or baby chairs need to notify us about their needs in advance.
- On daily tours, the tourists are obliged to stay with the group at all times. Separation from the group may result in being left behind and will be at the customer’s expense.
- Cancellation fees: 100% for notification 24 hours prior to tour. No refund for cancellation on the day of the tour.
- Valuable belongings should never be left unattended in the vehicle.
- Genesis Tours will not accept responsibility for any loss, injury or damage.
- Rates are Net.
- For all tours (except for Masada & Dead Sea), modest attire is required for visiting holy places of any religion (men with head covering, women with shoulder covering; for both men and women – no shorts).